Beef Boxes, Beef Shares & Dry Goods
Return & Refund Policy
We do not accept returns or offer refunds for our beef products including Beef Boxes, Standard Beef Shares, Beef Jerky, Beef Summer Sausage, and Beef Sticks since our products are perishable and we cannot accept frozen products back for resale.
Our beef is shipped with only enough dry ice and gel packs to stay frozen for two days while in transit and must be refrigerated or frozen upon arrival.
We do not accept refunds for seasonings, mugs, or caps.
Refrigerate or Freeze Your Beef Immediately Upon Arrival
Our beef is shipped with only enough dry ice and gel packs to stay frozen for two days while in transit and must be refrigerated or frozen upon arrival.
We are not responsible for your order once it is delivered so please confirm your shipping address before placing your order; we also recommend checking for your package as soon as you receive Delivery Confirmation from UPS. You’ll receive a Shipment Notification email with your UPS tracking number when your order ships. A signature isn’t required by UPS as a default for residential addresses but we encourage you to track your package via UPS so you can refrigerate or freeze your beef as soon as it arrives. When your package is delivered, you’ll receive a Delivery Confirmation email that includes the shipping address, order details, and a tracking link. UPS will often include the general location in which they placed your package, for example: garage, front porch, side door, etc, on the tracking page. If you cannot find your package, please file a claim with UPS.
